CANCELLATION and RESCHEDULING POLICY:

There will be a 50% cancellation fee for withdrawing from a course within 4 weeks of program kick-off. This can be reduced to a 25% rescheduling fee if a commitment is made to attend the next scheduled program. The remainder will be applied toward future program registration and the balance will be due within 30 days to secure the future seat. 

There will be a 75% cancellation fee if withdrawing from a course  within 1 week prior to the program kick-off. This can be reduced to a 50% rescheduling fee if a commitment is made to attend the next scheduled program. The remainder will be applied toward future program registration and the balance will be due within 30 days to secure the future seat.

After the beginning of the program, no refunds will be given for cancellation or rescheduling. At that time, all payments are final regardless of an attendee’s completion of the program. 

Refunds will be disbursed within 30 days of cancellation.  Catalytic Coaching Inc. retains the right to exercise discretion when applying this policy. Extenuating circumstances may be taken under consideration. All decisions made by Catalytic Coaching Inc. regarding the application of this policy are final.  

All funds are USD.

In the event that a Mastery Program session must be rescheduled or cancelled entirely by Catalytic Coaching Inc, all currently registered attendees will be automatically registered for the next available session. No penalty fees will be assessed. Attendees will be notified of such decisions via email as soon as they are made. This will only occur in the event of extreme extenuating circumstances. If an attendee chooses not to register for the next available program, the above policy will go into effect.

This policy is subject to change without notification.

Policy effective as of July 1, 2020